jl771 Privacy Policy

1. Introduction

jl771 ("jl771," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at jl771.app (the "Platform"). This Privacy Policy ("Policy") describes how jl771 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all related services.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It also reflects our obligations under PAGCOR regulations applicable to licensed online gaming operators in the Philippines.

By registering an account on jl771 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.

2. Personal Data We Collect

jl771 collects the following categories of personal data from players and visitors to the Platform:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Residential address (barangay, city/municipality, province)
• Mobile number and email address
• Government-issued ID type and number (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID)
• Selfie or photograph submitted for identity verification

2.2 Financial Information

• Payment method details (e.g., GCash mobile number, PayMaya account, BPI/BDO/Metrobank account details)
• Transaction history including deposits, withdrawals, and wager records
• Source of funds documentation where required for KYC/AML compliance

2.3 Gaming Activity Data

• Game participation history, bet amounts, and outcomes
• Session duration, login timestamps, and activity logs
• Responsible gaming tool usage (deposit limits, self-exclusion requests, etc.)
• Bonus and promotion redemption history

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookies and similar tracking technologies (see Section 7)
• Platform access logs and error reports

2.5 Communications Data

• Records of your communications with jl771 customer support
• Feedback, survey responses, and complaint records
• Marketing preferences and communication opt-in/opt-out records

3. How We Collect Your Data

jl771 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with compliance obligations.

4. How We Use Your Personal Data

jl771 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jl771 account, including verifying your identity and eligibility.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of jl771 Platform services.
• KYC & AML compliance: To verify your identity, assess source of funds, and comply with the Anti-Money Laundering Act of 2001 (RA 9160, as amended) and PAGCOR regulations.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity, enforce responsible gaming tools (deposit limits, self-exclusion), and identify players who may need support.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing & promotions: To send you relevant offers, bonuses, and promotional communications where you have consented to receive them. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality and user experience of the Platform.
• Legal compliance: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and requests from competent authorities.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl771 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the Platform services you have registered for).
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and NPC guidelines.
• Legitimate interests: Processing necessary for jl771's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jl771 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• KYC & identity verification providers: Third-party service providers engaged to verify your identity and documents as part of our KYC process.
• Fraud prevention & security partners: Service providers that assist jl771 in detecting and preventing fraud, cheating, and money laundering.
• IT & infrastructure providers: Cloud hosting, data storage, and technology service providers that support the operation of the Platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where required by a valid court order, subpoena, or other legal process.

All third-party service providers engaged by jl771 are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Cookies & Tracking Technologies

jl771 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to personalize your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and usability.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform, where you have consented.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform. For more information on how to manage cookies, refer to your browser's help documentation.

8. Data Retention

jl771 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Support communications: Retained for up to three (3) years from the date of the communication.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jl771's data disposal procedures.

9. Data Security

jl771 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jl771 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying jl771 immediately if you suspect any unauthorized access to your account.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl771. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Policy.
• Right of access: You have the right to request a copy of the personal data jl771 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

jl771 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. Please note that certain rights may be limited where jl771 is required to retain or process your data to comply with legal obligations.

11. Children's Privacy

The jl771 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing casino-style gaming in the Philippines. jl771 does not knowingly collect personal data from individuals under the age of 21.

If jl771 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and report the matter to the appropriate authorities where required. If you believe a minor has registered on the Platform, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to online gaming platforms.

12. Third-Party Links

The jl771 Platform may contain links to third-party websites or services for informational purposes. jl771 has no control over the content, privacy practices, or data collection activities of any third-party website. This Privacy Policy applies solely to the jl771 Platform. We strongly encourage you to review the privacy policies of any third-party websites you visit.

jl771 is not responsible for the privacy practices or content of any third-party websites linked from the Platform, and any access to such websites is entirely at your own risk.

13. Updates to This Privacy Policy

jl771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulations, or NPC guidelines. When material changes are made, jl771 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl771, please contact our designated Data Protection Officer (DPO):

Data Protection Officer – jl771

Email: privacy@jl771.app

General Support: support@jl771.app

Live Chat: Available directly on the jl771 Platform after logging in to your account, 24 hours a day, 7 days a week.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.